FAQ

What type of jewellery do you sell?

We specialize in premium artificial jewellery, including bracelets, cuffs, chains, earrings, and statement pieces designed to look luxurious while remaining affordable for everyday wear.

How long does delivery take?

Orders are usually delivered within 3–7 business days after order confirmation, depending on your city.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via WhatsApp, SMS, or email to monitor your delivery.

Can I cancel my order after placing it?

Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.

What payment methods do you accept?

We currently offer Cash on Delivery (COD) and online payment options, depending on availability.

Do you offer returns or exchanges?

Due to the nature of jewellery products, we only accept returns or exchanges in case of damaged, defective, or incorrect items.

What if I receive a damaged or wrong item?

If you receive a damaged or incorrect product, please contact us within 24–48 hours of delivery with clear photos, and we will assist you promptly.

Is your jewellery suitable for gifting?

Yes! Our jewellery makes a perfect gift for birthdays, anniversaries, and special occasions.